Our shop is now open!- 978 Gravenstein Hwy S, Sebastopol, CA 95472 - (707) 824-8377
Sales
We stock and sell only quality brands and highly rated products. Each item we carry is carefully selected to ensure reliability and excellent performance.
Our products include:
- Brand-name desktop and laptop computers
- Netbooks
- Custom-built computers
- Computer components, including motherboards, RAM and CPU's
- Routers and other networking gear
- Monitors
- Accessories
- Peripherals
- Software
- Cables
- Training books
We recommend ESET Smart Security to protect your computer systems from viruses, spyware, and hackers.
In-Store Service
We service all makes and models of PC's and Notebook Computers running Microsoft© Server and PC operating systems. Our services include:
- Troubleshooting and repair of hardware and software errors
- Virus removal
- Hardware and software upgrades
- Data recovery and backup services
- Operating system upgrades and installs
- Data transfer
Rates for In-Store Services:
| Diagnostic Fee - Includes Simple Repairs | 80.00 |
| Shop Rate | 80.00/hr |
| Virus/Malware Removal | 120.00 |
| Operating System Installation | 100.00 |
| Data Backup - Transfer | 100.00 |
| Data Recovery* | From 240.00+ |
| Notebook DC Jack Repair | 160.00 |
| Install RAM/Optical Drives/Power Supply | 25.00 |
| CPU Install | 50.00 |
| Hard Drive Install*my require reformat of OS - Additional Charge | 50.00 |
| Case Swap or Motherboard upgrade | 100.00 |
| Overclocking service - Max Stable Overclock *Not Guaranteed | 80.00 |
| Express Service Fee | 50.00 |
| Fresh Start - Windows Wipe & Reload - Includes Data Backup | 240.00 |
On-Site Service
We are pleased to provide our quality services at your residence or business at rates much lower than a certain big box store with gimicky advertisements.
On-Site Services include:
- Network setup and deployment including both wireless and wired technologies.
- Server/PC/Laptop setup and deployment.
- Computer and network troubleshooting and repair.
- Software setup and deployment.
- Computer maintenance.
- Training.
Rates for Onsite Services:
| Onsite Diagnostic/Consulting/Repair | 80.00/hr |
| On Site PC or Mac Setup | 160.00 |
| On site PC or Mac Setup w/data transfer | 240.00 |
| Wireless Networking Home/SOHO/SMB - includes router setup and connection of 1 pc. additional pc's setup 20.00 per system | 80.00 |
| Wireless Mesh Networking | Varies |
| Wired Networking | Varies |
| Onsite Training | Varies |
| Onsite Deployment and Software setup | Varies |
| SMB/Corporate Network Consulting and Deployment - Windows Server based domains. | Varies |
| Custom Business & Home Computer Maintenance Contracts | Varies |
Service Areas: We do serve other areas - call for custom travel
Sebastopol, Santa Rosa & Forestville areas |
No Travel Fee |
| Rest of Sonoma County | 20.00 Travel Charge |
| Marin/Napa Counties (2 Hour Min) | 50.00 Travel Charge |
| East Bay/SF (3 Hour Min) | 60.00 Travel Charge |
Remote Service
In addition to our in-store and on-site tech support, we also have the ability to connect to your computer remotely, using LogMeIn Rescue - to diagnose, troubleshoot or just help you complete a task. The process is fast, convenient and secure and you will be able to watch what we are doing in real time.
To use our remote services simply call us at 707-824-8377 or after hours at 707-331-0652; then go to http://www.logmein123.com and enter the temporary code we will give you over the phone. A small applet will prompt you to run - once the applet is installed, we will ask permission to take remote control of your computer; click yes and we can begin troubleshooting your issue. Our standard shop rate applies, calculated to the nearest quarter hour. Should our remote diagnosis result in neccesary in-store or on-site service, we may credit remote service to the repair work.
Consulting
In addition to providing sales and service we also provide consulting services to individuals and businesses.
We can schedule a time to sit down with you and discuss your needs; our goal is to provide you with sound advice on what systems to buy and how best to deploy them. From complete business network planning to advice on what laptop to purchase for your soon-to-be college student - give us a call - we will be glad to help.
About Us
Ming Tech Support is a computer service/sales/consulting company founded by Michael Ming in October 2003. Our focus has been providing residential and business customers throughout Sonoma County with on-site technical support and consulting services. In June of 2009 we moved forward with plans to open a retail storefront to house our growing operations and include sales of computer systems, components, network gear, software and training materials.
Providing quality service based on old-fashioned principles at competitive rates has always been our goal.
We are a licensed Electronic Service Dealer with the California Department of Consumer Affairs: Bureau of Electronic and Appliance Repair.
A Member of the Sebastopol Area Chamber of Commerce.
Our Staff:
| Michael Ming - Owner | Marshall Cox - Service Technician | |
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| Michael Ming with his wonderful grandparents. |
